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Welcome to B17.
These Terms & Conditions govern your use of the B17 website and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About B17
B17 is an online platform through which customers can browse and purchase B17 products.
Website:
https://b17.co.in/
Contact:
info@b17.com
+91 97787 49711
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent purposes
- Attempt to gain unauthorised access to the website
- Interfere with the website’s operation
- Copy or misuse website content without permission
- Upload malicious code or harmful material
- Provide false or misleading information while placing an order
We reserve the right to restrict or terminate access where misuse of the website is identified.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate.
However, actual product colour, packaging or appearance may vary slightly from images displayed on different devices.
Product availability may change without prior notice.
We reserve the right to correct errors, update information or discontinue products where necessary.
4. Product Prices
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time an order is successfully placed will generally apply to that order, subject to correction of pricing errors or other circumstances permitted by applicable law.
Any applicable taxes, shipping charges or additional charges will be displayed during the purchase process where applicable.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order may be subject to confirmation, product availability and successful payment.
We reserve the right to cancel or decline an order in circumstances such as:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Other circumstances permitted under applicable law
If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to the applicable refund process.
6. Payment
We may provide different payment methods through third-party payment service providers.
By making a payment, you confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.
Payment processing may be subject to the terms and policies of the relevant payment service provider.
7. Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier/logistics provider
- Weather conditions
- Public holidays
- Other circumstances beyond our reasonable control
B17 will make reasonable efforts to dispatch and deliver orders within the communicated timeframe.
However, delivery estimates are not necessarily guaranteed dates.
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
B17 will not be responsible for delays or additional delivery costs caused by an incorrect, incomplete or inaccurate address provided by the customer.
9. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to the B17 Return & Refund Policy published on the website.
Customers should review the applicable policy before placing an order.
For damaged, incorrect or missing products, customers should contact us as soon as reasonably possible after delivery and provide the relevant order details and supporting photographs where requested.
10. Damaged Products
If your package arrives damaged, please contact our customer-support team promptly.
We may request:
- Order number
- Photographs of the package
- Photographs of the product
- Delivery information
- Other information reasonably required to investigate the issue
Any resolution will be handled according to the applicable B17 return/refund policy and applicable law.
11. Product Use
Customers should carefully read the product label, directions, warnings and other information supplied with the product before use.
Products should be used only as directed.
B17 does not provide medical diagnosis or treatment through this website.
If you have a known allergy, sensitivity or other concern about using a product, consult an appropriately qualified professional before use.
12. Intellectual Property
All website content, including:
- B17 branding
- Logos
- Product photographs
- Graphics
- Text
- Designs
- Videos
- Website layout
is owned by or licensed to B17 unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially exploit such content without prior written permission.
13. User Reviews and Content
If you submit a review, testimonial, photograph, comment or other content to B17, you confirm that:
- You have the right to submit the content
- The content is not unlawful or misleading
- The content does not infringe another person’s rights
B17 may use submitted content for website, marketing or promotional purposes where permitted and subject to applicable law.
14. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Shipping providers
- Analytics services
- Social-media platforms
- Website technology providers
Your use of such services may also be subject to the terms and privacy policies of those third parties.
15. Website Availability
We aim to keep the website available and functioning properly, but temporary interruptions may occur because of:
- Maintenance
- Technical problems
- Hosting issues
- Security incidents
- Network problems
- Circumstances outside our reasonable control
We do not guarantee uninterrupted or error-free access to the website.
16. Limitation of Liability
To the extent permitted by applicable law, B17 will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal rights that cannot lawfully be excluded or restricted.
17. Changes to These Terms
B17 may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after an update constitutes use of the website subject to the updated terms, to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable consumer-protection and other legal rights.
19. Contact Us
For questions regarding these Terms & Conditions, orders or customer support, contact:
B17
9/23 Methala, Perumbavoor,
Ernakulam, Kerala – 683545
India
Email: info@b17.com
Phone: +91 97787 49711
